GENERAL ADMIN

• Data entry

• Renaming and organising files

• Creating Google Slides and PowerPoint presentations

• Converting documents to PDF

• Administering phone calls

• Rescheduling or cancelling appointments

• Following up on leads

• Calendar management

EMAIL MANAGEMENT

• Responding to customer emails

• Organising inboxes and folders

• Flagging important messages

• Creating weekly emails or newsletters

• Managing follow-up reminders

SOCIAL MEDIA MANAGEMENT

• Creating and scheduling posts across platforms (e.g. Instagram, Facebook, LinkedIn, TikTok)

• Designing graphics or templates for social media content

• Writing engaging captions and using relevant hashtags

• Monitoring engagement and responding to comments/messages

• Analysing insights and performance metrics

• Researching trends and competitor activity

• Managing content calendars

• Reposting user-generated content or client testimonials

• Assisting with social media campaigns or promotions

• Supporting audience growth and follower engagement strategies

COPYWRITING

• Writing clear, engaging content for websites, blogs, and landing pages

• Creating product descriptions and service overviews

• Crafting persuasive sales copy for campaigns or promotions

• Writing email sequences and newsletters

• Developing captions and content for social media

• Editing and proofreading existing content for tone, grammar, and clarity

• Adapting writing style to suit different audiences or brand voices

• Creating taglines, headlines, and calls to action

• Repurposing content across multiple platforms

• Assisting with scriptwriting for videos, webinars, or podcasts

COURSE CREATION

• Researching and organising course content

• Creating slide decks, workbooks, and downloadable resources

• Formatting and editing course materials for clarity and consistency

• Uploading content to learning platforms (e.g. Teachable, Thinkific, Kajabi)

• Designing course outlines and learning objectives

• Writing scripts or speaking notes for video lessons

• Assisting with video editing or coordinating with editors

• Creating quizzes, assessments, and certificates

• Managing enrolment, student communication, and feedback

• Supporting course launches with promotional content and email sequences